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Billing Questions

  • Can I pay monthly?
  • Can I pay with PayPal?
  • Card authorization hold when updating or adding a credit card
  • Do additional services renew automatically?
  • Do I have a payment history?
  • Do I lose my prepaid amount when I change my plan?
  • Do you offer free trial?
  • Does my website get deleted when I cancel my hosting plan?
  • How Are U.S. Sales Taxes Applied?
  • How can I get an invoice and check my payments history?
  • How do I cancel my hosting?
  • Most common reasons for a payment to fail
  • My website is showing: This account has been suspended
  • What is your refund policy?
  • What payment methods do you accept?
  • What to do if I don't recognize a charge on my credit card?
  • When canceling a hosting plan, will related extra services be canceled too?
  • When will I be billed for renewal?
  • When will my hosting plan be operational after renewal?
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